Terms and Conditions

Inventory and Lead Times

Inventory and lead time messages are updated daily to maintain accuracy and are subject to change as orders are processed throughout the day.

Shipping Information Entry

UPS is the preferred carrier of Pexoutlet and they do not ship to PO Boxes. All addresses should include a street address, city, state, and postal code.  If special instructions are necessary, please note them on the checkout page.  Customers are responsible for entering the correct shipping information; this includes matching the address with the correct postal code as entered in the checkout process.  If UPS or USPS cannot find the shipping destination due to customer error in entering the address, the shipping costs associated with returning the package to us and re-shipping the package to its correct address will be the responsibility of the customer. If after the package returns to us, a customer decides not to re-ship, the order will be subject to standard return policies including a restocking fee of 20% of the original cost of the item.

Return Policy

If you need to return a purchase, please notify us within 14 days of your delivery date.  The item must be returned in its original packaging and in new condition.  Only unopened, unused, undamaged and uncut items may be returned.  Beyond 14 days, exchanges only will be accepted.  We must be notified within 30 days of receipt for exchanges.  Any shipping discrepancy or damaged merchandise must be reported within 3 days of the delivery date.  In the rare event an item is missing, we will process your claim and send out the missing item(s) promptly.  If the product is damaged, we will replace it at no charge.  Please contact us and we will process a return label for you.  As soon as we receive your item, we will ship your replacement.

Terms of Use

 The use of this site is governed by the policies, terms and conditions set forth below.  Your use of this site indicates your acceptance of these terms and conditions.  Your submittal of any order to Pexoutlet indicates acceptance of these terms and conditions.  Pexoutlet reserves the right to make changes to this site and the Terms of Use at any time.  By placing an order on this site, you agree to receive an e-mail that facilitates an agreed-upon transaction or updates a customer in an existing business relationship.

This site is owned and operated by Pexoutlet.  Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons and images are sole property of Pexoutlet.  You may use the content of this site only for shopping on this site or placing an order on this site.  Materials from this site may NOT be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without prior written permission from Pexoutlet.

This site may contain links to other sites on the internet that are owned and operated by third parties.  You acknowledge Pexoutlet is not responsible for the operation of or content located on or through any such site.

Your receipt of an electronic or other form or order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.  Pexoutlet reserves the right at any time after receipt of you order to accept or decline your order for any reason.  All orders placed over $5,000 (US) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department.  We may require additional verification or information before accepting any order.

Pexoutlet shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Illinois.  Each customer shall be solely responsible for all sales taxes, or other taxes, on order shipped to any other state.